1. ORDER PROCESSING DURATION
Our team starts the processing process as soon as your order is successfully placed. Processing an order usually takes one to two business days. Orders placed on weekends or holidays will be processed the following business day, so please be aware of this.
2. SHIPMENT PROCEDURES AND PROVIDERS
We provide a variety of delivery options, including normal, expedited, and express shipping, to meet your needs. Depending on your location and the items in your order, several delivery methods and carriers may be available.
3. PROJECTED TIME OF DELIVERY
The anticipated time of delivery is contingent upon several factors, including the product’s availability, the shipping option chosen, and your location. You will receive a confirmation email with tracking information after your order ships, allowing you to keep track of the status of its delivery.
- Standard Shipping: This usually takes 3–7 business days to arrive.
- Expedited Shipping: Delivery time for expedited shipping is typically two to four business days.
- Express Shipping: The quickest delivery option is provided by express shipping, which typically arrives in 1-2 business days.
Please be aware that delivery schedules are estimations and could change due to unanticipated events like bad weather, delays in customs clearance, or busy holiday seasons.
4. TRANSPORT CHARGES
A number of variables are taken into account when calculating shipping charges, such as the weight of your item, the shipping option you select, and the delivery address. Before completing your transaction, the relevant shipping costs will be shown to you during the checkout process.
5. SHIPMENTS ABROAD
We offer worldwide shipping services to a few chosen nations. The effectiveness of local postal systems and the process of clearing customs may cause variations in the duration of international deliveries. Please note that beneficiaries can also be responsible for additional taxes, fees, and customs charges levied by the government of their own country.
6. ORDER MONITORING
You will receive an email with a unique tracking number to trace the progress of your delivery after your order ships. As an alternative, you can check your order history and track your order by logging into your Ohmart.in account.
7. PROBLEMS WITH DELIVERY
If you experience any delivery-related problems, including delays or missing packages, please get in touch with our friendly customer support staff right once. To make things right and guarantee that your item is delivered on time, we will coordinate with the appropriate shipping company.
8. EXCHANGES AND PAYBACKS
Please visit our dedicated Returns and Refunds Policy page for further details on our returns and refunds policy.
9. CLIENT ASSISTANCE
Any questions or concerns you may have about our shipment and delivery policy can be answered by our customer service team. For quick assistance, don’t hesitate to contact us at
- Email: info@ohmart.in
- Phone: +91 9150019542
- Live Chat: Accessible on our website
10. STUFFING
Ohmart.in places a high priority on the safe and secure packaging of your goods to guarantee that they arrive undamaged. We take great care in choosing our packaging materials to ensure that your things are adequately protected while in transit. To lessen our impact on the environment, we also make an effort to eliminate waste and, whenever possible, use eco-friendly packing materials.
11. LIMITATIONS ON SHIPPING
Although we strive to complete orders as quickly and effectively as possible, there can be certain constraints and restrictions when it comes to sending specific products. These limitations could relate to shipping to particular regions, adhering to import/export laws, or limitations put in place by shipping companies. Before completing your transaction, carefully check the product descriptions and delivery details to make sure all applicable constraints are met.