1. QUALIFICATION FOR EXCHANGES AND RETURNS
Items must be in their original packaging, unopened, and unworn in order to be eligible for a return or exchange. Exchanges and returns are welcome within 7-10 days of the delivery date. Some things might not be returnable or exchangeable, including digital downloads, personalized items, and perishable goods. To find out more about your unique eligibility, please read the product description.
2. PROCEDURE FOR RETURNS AND EXCHANGES
Please get in touch with our customer support staff at [insert contact information] to start a return or exchange and receive a Return Merchandise Authorization (RMA) number. Shipment the item(s) safely and include the RMA number on the shipment as soon as you have the number. Return the item or items to us by utilizing a traceable delivery option. Please be aware that unless there is a product problem or an error on our end, consumers are responsible for paying the return shipping expenses. Our staff will examine the returned item(s) to make sure they fulfill the aforementioned qualifying requirements. We will handle the requested refund or exchange if the return is accepted.
3. EXCHANGE AND REFUND POLICIES
- Refunds: After receiving the returned item(s), refunds will be handled for the full purchase amount, less any shipping costs, within 7-10 business days.
- Exchanges: When contacting our customer support staff, please specify if you would want to exchange an item for a different size, color, or style. The availability of the commodity affects exchanges.
4. EXCLUSIONS
- Items that are Damaged or Defective: Please get in touch with us right away to set up a replacement or refund if you receive a damaged or defective item.
- Items Designated as “Final Sale”: Some items may not be returnable or exchangeable. For further information, please read the product description.
5. CLIENT ASSISTANCE
Please do not hesitate to contact our customer service staff at
- Email: info@ohmart.in
- Phone: +91 9150019542
- Live Chat: Accessible on our website
if you have any questions or reservations regarding our return and exchange policy. We are available to help and make sure you have a satisfying shopping experience.
6. EXTENSION OF RETURN AND EXCHANGE PERIOD
We acknowledge that unexpected events might occur and keep you from starting a return or exchange within the allotted time. If this occurs, kindly get in touch with our customer support team to talk about ways to prolong the return and exchange window.
7. RETURN AND EXCHANGE GUIDELINES FOR ORDERS PLACED INTERNATIONALLY
Please be aware that owing to logistical issues and shipping limitations, our refund and exchange policy may differ for customers placing orders from outside of our domestic delivery regions. For more information and guidelines, we recommend that consumers from other countries check out our international return and exchange policy.
8. GIFT PURCHASE RETURN AND EXCHANGE POLICY
For help in initiating a return or exchange, please get in touch with our customer care team if you received an item from Ohmart.in as a gift. For gift recipients, we are pleased to assist with returns and exchanges as long as the item fulfills our eligibility requirements.