Refund Policy

Your pleasure is our first concern at Ohmart.in. Our goal is to offer the finest possible shopping experience along with the greatest possible items. We’re here to help if you’re not quite happy with your purchase!

30-Day Return Policy

For all products, we provide a 30-day money-back guarantee. Within 30 days of the delivery date, you can return the product for a complete refund or exchange if you’re not happy with your purchase for any reason.

Simple Returns

• Start a Return: Within 30 days of receiving your order, get in touch with our customer service at info@ohmart.in or give us a call at   [+91 91500 19542] to start a return. Kindly mention the cause for the return along with your order number.
• Return Authorization: We will give you a return authorization number and comprehensive instructions on how to ship back the merchandise as soon as your return request is accepted.
• Pack and Ship: Make sure the item is safely packed in its original packing, together with any manuals, documentation, and accessories. On the package, clearly write the return authorization number.
• Return It: We will return the item to the shipping address provided with your order. Please ensure that your shipping address is accurate to avoid any delays in receiving your return.

Refunds

• Processing Time: We’ll check your returned item and let you know how your refund is coming along as soon as we receive it. We will start the refund process using the original payment method if the return is accepted.
• Return Timeframe: Depending on the rules of your card issuer, you should receive the credit in 5 to 10 business days.

Exchanges

• To arrange an exchange for a different size, color, or product, please get in touch with our customer assistance. As soon as we receive the original item, we will complete the exchange.

Free Shipping for Returns

• We provide free delivery for returns on every item. Your return request will be accepted, and you will receive a pre-paid mailing label.

Refund Policy Terms

• The item needs to be undamaged, in the same state that you received it, and in its original packaging.
• It must be in its original packaging, with all tags, labels, and accessories still attached.
• Returns are not accepted for some products, including perishables, customized goods, and sanitary or intimate items.

A Few Exceptions

• Please let us know within 48 hours of delivery if you received a defective or damaged item. We’ll set you up with a replacement or a complete refund that covers the cost of delivery.

Reach Out to Us

• To inquire about our refund policy, please get in touch with us at:
  • Email: info@ohmart.in
  • Phone: +91 9150019542
  • Live Chat: Accessible on our website

Our goal at Ohmart.in is to make sure that our consumers enjoy their buying experience.

Payment Methods

Accepted Payment Methods

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards (Visa, Mastercard)
• PayPal
• Bank transfers
• Mobile payment apps (Apple Pay, Google Pay)
• Cash on delivery (COD) [If applicable]

Security

• All payment transactions are processed securely using industry-standard encryption technologies to protect your financial information.

Payment Currency

• All transactions are processed in [Currency]. Please note that currency conversion fees may apply if your payment method uses a different currency.

Payment Method Exclusions

• Some payment methods may not be available for certain products or services. Please refer to the specific terms and conditions of each payment method for further information.

Payment Authorization

• By providing your payment information, you authorize us to charge the designated payment method for the total amount of your purchase, including any applicable taxes and fees.

Payment Disputes

• If you believe there has been an error or unauthorized transaction on your payment method, please contact our customer support team immediately for assistance.